WHO WE ARE: Post Nation is a full-service packaging, shipping, printing and business solutions service provider located in the Greater Richmond area. We pride ourselves in offering premium products and services to meet our clients needs. We offer a variety of services from dedicated computer workspaces, printing and copying to online/virtual mailboxes. With our flexible business hours and knowledgeable staff, we are confident in being your go-to service provider to meet both your professional and personal needs.

WHAT WE'RE LOOKING FOR: Post Nation is seeking a reliable, knowledgeable, customer - centric individual that is looking to grow within our company. Our Customer Satisfaction Associate will provides world-class customer service to all customers by assisting them with their shipping, mailing, packaging and printing needs. Customer Satisfaction Associates provides expert advice to our customers on our shipping and full business suite of services through our shipping and mailing business partners
 

RESPONSIBILITIES: 

• Represent Post Nation in a professional manner when servicing with customers
• Assess customers' needs and offer resources and suggestions as needed
• Work with Point-of-Sale systems (POS) and processing payments, operates equipment, software and devices
• Collaborate with other team members and management
• Use up-selling techniques recommend best products/services to customers in order to increase store sales
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Perform quality assurance check-up on all store signage and merchandising for accuracy
• General maintenance and restocking of the store before opening, throughout the day and after closing

• High school diploma or GED required
• Strong computer skills a must. Preferred skills: Microsoft Office and Adobe Suite / Canva Software
• Outstanding verbal and written communication skills
• Able to lift 40+ pounds and stand on your feet for 8-9 hours per day
• Willing and able to work 25 to 40 hours per week including one (1) weekend day
• Must be able to pass a Post Nation Background Check (BGC)
• 5-Panel Drug Screening 

TEAM MEMBERS ENJOY: 

• Team culture that focuses on collaboration, creativity and customer-centric 
• World-class benefits package, competitive pay, 401K, uniform program, PTO and more! 

WORK AUTHORIZATION REQUIREMENTS: 

United States Work Authorization is Required.

Job Types: Full-time, Part-time

Salary: $15.00/hour

Post Nation is an Equal Employer Opportunity